Privacy Policy
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart, or add to your wishlist.
- Customer support information including the information you choose to include in communications with us.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:
- Device information
- Browser information
- Information about your network connection
- Your IP address
- Other information regarding your interaction with the Services
Information We Obtain from Third Parties
- Vendors and service providers who collect information on our behalf.
- Payment processors who process payments and fulfill orders.
- Online tracking technologies such as pixels, web beacons, and cookies.
For more information, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services: To process payments, fulfill orders, and manage your account.
- Marketing and Advertising: To send promotional communications and display tailored advertisements.
- Security and Fraud Prevention: To detect and prevent fraudulent activities.
- Communicating with You: To provide customer support and improve our services.
Cookies
We use Cookies to improve our Site and Services. For specific information about the Cookies used, see Shopify's Cookie Policy.
How We Disclose Personal Information
- With vendors or third parties performing services on our behalf.
- With business and marketing partners, including Shopify.
- With affiliates or within our corporate group.
- In connection with business transactions such as mergers or bankruptcy.
Children’s Data
The Services are not intended for children. If you are a parent or guardian of a child who has provided us with their personal information, please contact us to request its deletion.
Security and Retention of Your Information
We implement security measures to protect your information but cannot guarantee "perfect security." Information retention depends on various factors, including legal obligations and business needs.
Your Rights and Choices
- Right to Access / Know
- Right to Delete
- Right to Correct
- Right of Portability
- Right to Opt out of Sale or Sharing
If you have any questions about this policy or need assistance, please contact us.
Right to Opt Out of Sale or Sharing or Targeted Advertising
You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
Right to Limit and/or Opt Out of Use and Disclosure of Sensitive Personal Information
You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
Additional Rights
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Shopify Ad Services
We use Shopify's ad services such as Shopify Audiences to help personalize the advertising you see on third-party websites. To restrict Shopify merchants that use these ad services from using your personal information for such services, visit https://privacy.shopify.com/en.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call [TOLL FREE TELEPHONE NUMBER IF YOU HAVE A PHYSICAL RETAIL LOCATION] or email us at salammalsilks@gmail.com or contact us at:
319 Gandhi Road, Ennaikaran, 631501 Kanchipuram, TN, India.
